Privacy

Andy’s Hub has created this privacy policy to demonstrate our commitment to maintaining our clients privacy.  Below you will find details on the way we collect, hold and use information on our clients.

If you have any unresolved concerns after reading this policy, please contact us.

This site is owned and operated by Andy’s Hub LLC.

1. What we collect

To provide excellent service to our clients we will collect and store the following information for all services: Client name/s, telephone numbers, email address/es and home address/es.  For clients booking a service for a person/s under the age of 18, we will also require their name/s, age/s, date/s of birth, medical conditions which could impact the booking and the presence of animals in the home.  This information will be stored securely in our client database, a copy of this information can be requested at any point.

For applicants and contractors, we will collect: name, telephone number, email address, home address, two references and a background check.  The website will also feature a bio and headshots. This information will be stored securely in your digital folder, a copy of this information can be requested at any point.

Andy’s Hub LLC is the sole owner of all information collected.

2. How we collect it

All users will submit information via email, telephone, text message or contact form. Users acknowledge and agree that no method of online transmission or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we do not take responsibility for any information being lost or stolen and/or being used for illegal purposes.

3. Who we share it with

The information you provide will not be shared with any 3rd parties. We will however share your information with relevant admin staff and contractors in order to deliver the services you have requested. These service providers are contractually required to keep all information provided confidential.

We will communicate with 3rd parties on your behalf only if written permission is granted by the client beforehand.

Andy’s Hub reserves the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our website or other level of business.

4. Your right to access

You can access your information at any point by written request through our enquiries form found in the contact tab, please select general enquiry.

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, or deactivate it by contacting us through our enquiries form found in the contact tab, please select general enquiry.

5. How we keep your information secure and confidential

All information is securely stored on a digital drive, which requires a login to access. Your information will only be shared with the service provider once we are working within the parameters of the booking process. We strive to use commercially acceptable means to protect your personal information, however we cannot guarantee its absolute security.

6. Changes to our policy

Changes to our privacy policy, will be posted to this statement, and other places we deem appropriate. You will always have access to this policy, to make you aware of the information we collect, how we use it, and under what circumstances, if any, we disclose it.
We reserve the right to modify this privacy statement at any time, and we suggest reviewing it frequently. If we make material changes to this policy, they will appear here and may also be posted to our home page, at the discretion of our admin team.