Process for new clients

Reach out to us via phone or email

Babysitting & E-Learning Support

1. Contact us for instructions on downloading our app, we will also send our client agreement via Docusign

2. During the app registration process, please enter all necessary information

3. Once you have finalized the app set up, you have two choices:

  • Continue through the booking process in the app to select your service partner and make a booking

  • Reach out to our team who will select a service partner and make the booking on your behalf

4. Your booking will be displayed in the app, you can cancel the booking directly in the app, or make changes by reaching out to our team (please note, fees apply for cancellations less than 12 hours before the start time)

5. At the end of the placement, the app will automatically calculate your total; you will pay the service partner their portion using cash, check or a mutually agreeable electronic payment system; Andy’s Hub service fee is paid directly through the app using the credit card you entered during registration (2 hour minimum)

Tutoring, Homework Help & Music

1. Contact us for instructions on downloading our app, we will also send our client agreement via Docusign

2. During the app registration process, please enter all necessary information

3. Once you have finalized the app set up, you have two choices:

  • Continue through the booking process in the app to select your service partner and make a booking

  • Reach out to our team who will select a service partner and make the booking on your behalf

*Please note that the app does not currently allow for recurring bookings through the client portal; we will gladly duplicate your sessions for you, so you can book multiple weeks at one time; we will also renew these bookings every four weeks for you

4. Your booking will be displayed in the app, you can cancel the booking directly in the app, or make changes by reaching out to our team (please note, fees apply for cancellations less than 24 hours before the start time)

5. At the end of the placement, the app will automatically calculate your total; you will pay the service partner their portion using cash, check or a mutually agreeable electronic payment system; Andy’s Hub service fee is paid directly through the app using the credit card you entered during registration (1 hour tutoring minimum, 30 minute music minimum)